> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mixus.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Management Overview

> Managing your personal account settings, preferences, and profile

## Overview

Your mixus account is the foundation of your AI-powered collaboration experience. From here, you can manage your personal settings, control privacy preferences, monitor usage, and customize your experience to match your workflow needs.

Effective account management ensures you get the most out of mixus while maintaining control over your data, privacy, and user experience.

## Account Settings

### 👤 **Profile Information**

**Basic Profile**

* Display name and profile picture
* Contact information and preferences
* Bio and role description
* Time zone and language settings

**Professional Information**

* Job title and department
* Organization and team affiliations
* Skills and expertise areas
* Professional social media links

### 🔐 **Security Settings**

**Authentication Management**

* Password requirements and updates
* Multi-factor authentication (MFA) setup
* Trusted devices and browsers
* Session management and timeouts

**Account Security**

* Recent login activity and locations
* Active sessions across devices
* Security alerts and notifications
* Account recovery options

### 🔔 **Notification Preferences**

**Communication Settings**

* Email notification preferences
* In-app notification controls
* Mobile push notification settings
* SMS and phone call preferences

**Notification Categories**

* AI conversation updates
* Team collaboration notifications
* Account and billing alerts
* Security and system updates
* Feature announcements and tips

### 📧 **Email Settings**

**Email Organization Preferences**

* Default organization for email communications
* Email processing model selection
* Response format and preferences
* CC recipient handling

**Email Management**

* [Configure Email Settings](https://app.mixus.ai/settings/email)
* [Email Settings Documentation](/account/email-settings)
* Email forwarding and filtering
* Thread management options

### 📱 **SMS & WhatsApp Settings**

**SMS Organization Preferences**

* Default organization for SMS/WhatsApp communications
* Message processing model selection
* Response format preferences
* Multi-number management

**SMS Management**

* [Configure SMS Settings](https://app.mixus.ai/settings/sms)
* [SMS Settings Documentation](/account/sms-settings)
* Phone number verification
* Message rate limiting

### 💬 **Slack Settings**

**Slack Organization Preferences**

* Workspace to organization mapping (admin-level)
* Default organization for Slack communications
* Channel integration preferences
* Thread behavior settings

**Slack Management**

* [Configure Slack Settings](https://app.mixus.ai/settings/slack)
* [Slack Settings Documentation](/account/slack-settings)
* Workspace connection status
* Team usage analytics

## Privacy & Data Control

### 🛡️ **Privacy Settings**

**Data Sharing Controls**

* AI interaction data usage permissions
* Analytics and usage data collection
* Third-party integration data sharing
* Marketing communication preferences

**Conversation Privacy**

* Chat history retention settings
* AI model training data usage
* Shared conversation permissions
* Export and download options

### 📊 **Data Management**

**Data Access Rights**

* View all stored personal data
* Download complete data archive
* Request data corrections or updates
* Delete specific data or entire account

**Data Retention**

* Conversation history retention periods
* File storage and automatic cleanup
* Usage analytics data retention
* Account deletion and data removal

## Usage & Analytics

### 📈 **Usage Dashboard**

**Activity Overview**

* Daily and monthly usage statistics
* AI conversation frequency and duration
* Feature usage patterns and trends
* Time spent in different areas of the platform

**Performance Metrics**

* Productivity improvements and insights
* Goal tracking and achievement progress
* Collaboration activity and engagement
* Learning and skill development progress

### 💰 **Billing & Usage**

**Token Usage Tracking**

* Current month token consumption
* Historical usage patterns and trends
* Token usage by feature and AI model
* Usage optimization recommendations

**Billing Information**

* Current subscription plan and pricing
* Billing history and invoice downloads
* Payment method management
* Usage-based billing controls and limits

## Customization

### 🎨 **Interface Preferences**

**Appearance Settings**

* Dark mode and light mode preferences
* Color scheme and theme customization
* Font size and display preferences
* Layout and sidebar configuration

**Productivity Features**

* Keyboard shortcuts and hotkeys
* Quick action menus and toolbars
* Default settings for new conversations
* Template and prompt library organization

### 🔧 **Workflow Customization**

**Default Preferences**

* Preferred AI models for different tasks
* Default sharing and collaboration settings
* File upload and organization preferences
* Integration and tool default configurations

**Personal Templates**

* Custom conversation templates
* Frequently used prompts and responses
* Workflow automation settings
* Personal productivity shortcuts

## Integrations & Connections

### 🔗 **Connected Services**

**Third-Party Integrations**

* Connected apps and services status

* Authentication tokens and permissions

* Data synchronization settings

* Integration usage and activity

* Webhook configurations

* Developer tools and resources

### 🌐 **Social Connections**

**Team Collaborations**

* Active team memberships and roles
* Shared workspaces and projects
* Collaboration permissions and access
* Team communication preferences

**External Sharing**

* Social media integration settings
* External sharing permissions
* Public profile and portfolio settings
* Professional networking connections

## Account Recovery

### 🔑 **Password Management**

**Password Reset**

* Self-service password reset options
* Security question configuration
* Recovery email and phone verification
* Temporary access codes and recovery

**Account Recovery**

* Multiple recovery method options
* Identity verification procedures
* Emergency access protocols
* Account restoration processes

### 📱 **Two-Factor Authentication**

**MFA Setup and Management**

* Authenticator app configuration
* SMS and phone-based verification
* Backup codes generation and storage
* Device-based authentication options

**Recovery Options**

* MFA device replacement procedures
* Backup verification methods
* Account access during device loss
* Emergency MFA bypass procedures

## Account Security

### 🚨 **Security Monitoring**

**Activity Monitoring**

* Login activity and location tracking
* Unusual access pattern detection
* Account modification alerts
* Suspicious activity reporting

**Security Alerts**

* Real-time security notifications
* Account compromise detection
* Password breach monitoring
* Device and location change alerts

### 🔒 **Access Control**

**Session Management**

* Active session monitoring and control
* Remote device logout capabilities
* Session timeout configuration
* Concurrent session limits

**Permission Management**

* Application access permissions
* Data sharing authorization controls
* Third-party service connections
* Integration access and management

## Subscription Management

### 💳 **Plan Management**

**Subscription Details**

* Current plan features and limitations
* Billing cycle and renewal dates
* Plan comparison and upgrade options
* Downgrade procedures and restrictions

**Payment Management**

* Payment method updates and changes
* Billing address and tax information
* Invoice generation and download
* Payment history and transaction records

### 📊 **Usage Monitoring**

**Plan Usage Tracking**

* Current usage against plan limits
* Overage tracking and billing
* Usage optimization recommendations
* Plan utilization efficiency metrics

**Upgrade Recommendations**

* Plan upgrade suggestions based on usage
* Feature unlock notifications
* Cost-benefit analysis for plan changes
* Trial periods for higher-tier plans

## Support & Help

### 🎯 **Getting Help**

**Self-Service Options**

* Account-specific help articles
* Video tutorials for account management
* Troubleshooting guides and FAQs
* Full documentation access

**Direct Support**

* Account-specific support requests
* Priority support based on subscription
* Technical assistance and guidance
* Billing and subscription support

### 📞 **Contact Preferences**

**Support Communication**

* Preferred support channel selection
* Response time expectations and SLAs
* Escalation procedures and contacts
* Feedback and satisfaction surveys

## Account Deletion

### ⚠️ **Account Closure**

**Deletion Process**

* Account deletion request procedures
* Data retention and deletion policies
* Grace period and recovery options
* Final confirmation requirements

**Data Handling**

* Complete data removal procedures
* Export options before deletion
* Third-party integration cleanup
* Account closure confirmation

## Mobile Account Management

### 📱 **Mobile Access**

**Mobile App Settings**

* Mobile-specific account preferences
* Push notification configuration
* Offline access and sync settings
* Mobile security and authentication

**Cross-Device Sync**

* Settings synchronization across devices
* Conversation history and file access
* Preference backup and restoration
* Device-specific customizations

## Related Information

* [Security & Privacy](/security/overview) - Comprehensive security features
* [Billing Management](/tokens/billing) - Usage and billing details
* [Organization Settings](/organization/overview) - Team and organization management
* [Support](/support/overview) - Getting help with account issues

***

**Your mixus account gives you complete control over your AI collaboration experience. Take time to configure your settings, privacy preferences, and security options to match your needs and workflow.**