> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mixus.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> Third-party integrations and webhooks

mixus integrates seamlessly with popular tools and platforms. Whether you're building internal workflows or customer-facing applications, our integrations help you connect mixus to your existing tech stack.

## Popular Integrations

### Communication & Meetings

<Info>
  **Instant Setup**

  Most communication platform integrations can be set up in under 5 minutes with our guided setup flow.
</Info>

* **Meeting AI** - Intelligent meeting assistant for Zoom, Google Meet, and Teams
* **Slack** - Add AI assistants to your Slack workspace
* **Discord** - Create intelligent Discord bots
* **Microsoft Teams** - Integrate with Teams channels and conversations
* **Telegram** - Build Telegram bots with natural language processing

### CRM & Support

* **Salesforce** - Enhance your CRM with AI-powered insights
* **HubSpot** - Automate lead qualification and customer support
* **Zendesk** - Provide intelligent ticket routing and responses
* **Intercom** - Create smarter customer support workflows

### Developer Tools

* **GitHub** - Automate code reviews and issue management
* **Jira** - Intelligent project management and task automation
* **GitLab** - CI/CD integration with AI-powered analysis
* **Notion** - Smart documentation and knowledge management

## Integration Types

### 1. Webhooks

Receive real-time notifications when events occur in mixus:

```json Webhook Event Example theme={null}
{
  "event": "conversation.completed",
  "data": {
    "conversation_id": "conv_abc123",
    "user_id": "user_xyz789",
    "timestamp": "2024-01-18T10:30:00Z",
    "summary": "User inquiry about API pricing",
    "resolution": "Provided pricing information and documentation links"
  }
}
```

**[Learn more about integration setup →](/integrations/setup)**

### 2. API Integrations

Use our platform API to integrate mixus into any application:

```python Custom Integration Example theme={null}
import mixus
import your_crm_system

client = mixus.Client(api_key="your-api-key")

def process_customer_inquiry(inquiry):
    # Get AI response
    response = client.chat.completions.create(
        model="mixus-support",
        messages=[
            {"role": "system", "content": "You are a helpful customer support agent."},
            {"role": "user", "content": inquiry.message}
        ]
    )

    # Update CRM with AI response
    your_crm_system.update_ticket(
        ticket_id=inquiry.ticket_id,
        response=response.choices[0].message.content,
        status="ai_responded"
    )
```

### 3. Zapier Integration

Connect mixus to 5,000+ apps through Zapier:

1. Search for "mixus" in Zapier
2. Choose your trigger app (e.g., "New email in Gmail")
3. Select mixus action (e.g., "Generate AI response")
4. Configure your workflow

Common Zapier workflows:

* **Email → AI Response → CRM**: Automatically respond to support emails
* **Form Submission → AI Analysis → Slack**: Analyze form data and notify teams
* **Calendar Event → AI Summary → Database**: Summarize meeting notes automatically

## Setting Up Integrations

### Step 1: Choose Your Integration Method

Perfect for real-time notifications and event-driven workflows.

**Use when:**

* You need immediate notifications
* Building event-driven applications
* Integrating with existing webhook infrastructure

**Setup time:** 10-15 minutes

Full control over the integration with our platform API.

**Use when:**

* Building custom applications
* Need complex data processing
* Requiring specific workflow logic

**Setup time:** 30-60 minutes

No-code solution for connecting mixus to other apps.

**Use when:**

* Non-technical team setup
* Quick prototyping
* Standard workflow patterns

**Setup time:** 5-10 minutes

### Step 2: Configure Authentication

All integrations require proper authentication:

```bash API Key Setup theme={null}
# Set your API key as an environment variable
export MIXUS_API_KEY="your-api-key-here"

# Or include in your application config
MIXUS_API_KEY=your-api-key-here
```

### Step 3: Test Your Integration

Always test your integration before going live:

<Warning>
  **Testing**

  Use our sandbox environment for testing to avoid affecting production data.
</Warning>

```bash Test Webhook theme={null}
curl -X POST https://your-app.com/webhook \
  -H "Content-Type: application/json" \
  -d '{
    "event": "test.webhook",
    "data": {
      "message": "This is a test webhook from mixus"
    }
  }'
```

## Best Practices

### Security

1. **Validate webhook signatures** - Always verify webhook authenticity
2. **Use HTTPS** - Encrypt all communications
3. **Rotate API keys** - Regularly update your API keys
4. **Monitor usage** - Track API calls and webhook deliveries

### Performance

1. **Implement retries** - Handle temporary failures gracefully
2. **Use pagination** - Don't fetch large datasets at once
3. **Cache responses** - Store frequently accessed data locally
4. **Monitor rate limits** - Stay within API quotas

### Reliability

1. **Handle errors gracefully** - Plan for API downtime
2. **Log everything** - Keep detailed logs for debugging
3. **Set up alerts** - Monitor integration health
4. **Have a fallback plan** - Prepare for service interruptions

## Enterprise Integrations

For enterprise customers, we offer:

* **Custom API endpoints** - Tailored to your specific needs
* **Dedicated support** - Priority technical assistance
* **SLA** - Formal service levels available for enterprise
* **Security** - Controls aligned with SOC 2 and ISO 27001; certifications in progress

<Check>
  **Enterprise Support**

  Contact our enterprise team at [support@mixus.com](mailto:support@mixus.com) to discuss custom integration requirements.
</Check>

## Troubleshooting

### Common Issues

**Integration not receiving webhooks:**

1. Check your webhook URL is accessible
2. Verify SSL certificate is valid
3. Ensure your server returns 200 status
4. Check webhook signature validation

**API rate limiting:**

1. Implement exponential backoff
2. Cache frequently accessed data
3. Consider upgrading your plan
4. Optimize your API calls

**Authentication errors:**

1. Verify API key is correct
2. Check key hasn't expired
3. Ensure proper headers are set
4. Confirm key has required permissions

### Getting Help

* **Documentation**: Browse our [integration guides](/integrations/overview)
* **Community**: Join our [Discord server](https://discord.gg/mixus)
* **Support**: Email [support@mixus.com](mailto:support@mixus.com)
* **Status**: Check [status.mixus.ai](https://status.mixus.ai) for service status

## What's Next?

Ready to start integrating? Here are some popular starting points:

1. **[Set up your first integration](/integrations/setup)** - Step-by-step setup guide
2. **[Browse available integrations](/integrations/available)** - See all supported services
3. **[Explore agent examples](/agents/examples)** - See integration patterns in action