Connect mixus with your existing tools and workflows through our comprehensive integration library. With select integrations available, you can automate tasks and streamline processes across your entire tech stack.

Overview

mixus integrations allow AI agents and chats to interact with external services seamlessly. Whether you need to read emails, update CRM records, post to social media, or analyze data, our integrations make it possible to build powerful automated workflows.

How it works

Integration setup involves three main steps:

Discovery: Browse available integrations and select the ones you need
Authentication: Securely connect your accounts using OAuth or API keys
Configuration: Set permissions and customize how the integration behaves
Testing: Verify the connection works correctly before going live
Usage: Use integrations in chats, agents, and automated workflows

Integration setup flow

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Key features

Extensive Integration Library

200+ Services: From productivity tools to enterprise software
Popular Platforms: Google Workspace, Microsoft 365, Slack, Salesforce, and more
Developer Tools: GitHub, Jira, Docker, AWS, and other dev platforms
Social Media: LinkedIn, Twitter, Facebook, Instagram management
E-commerce: Shopify, WooCommerce, Stripe for business automation

Secure Authentication

OAuth 2.0: Industry-standard secure authentication
API Key Management: Secure storage and rotation of API credentials
Scoped Permissions: Grant only necessary access to your data
Token Encryption: All credentials encrypted at rest and in transit

Flexible Configuration

Custom Permissions: Fine-tune what data and actions are available
Rate Limiting: Automatic handling of API rate limits
Error Handling: Robust retry logic and error reporting
Real-time Sync: Live data synchronization where supported

Getting started

Prerequisites

Active mixus account with integration permissions
Admin access to the services you want to connect
Understanding of what workflows you want to automate

Accessing integrations

Navigate to Integrations
- Go to your mixus dashboard
- Click “Integrations” in the sidebar
- Browse available services or use search
Choose Integration Method
- Individual Setup: Connect services one by one
- Bulk Setup: Connect multiple related services
- Team Setup: Configure integrations for your organization

Integration dashboard

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Setting Up Common Integrations

Google Workspace

Gmail Integration

Start Setup
- Search for “Gmail” in integrations
- Click “Connect Gmail”
- Review required permissions

Authenticate

Gmail Permissions

✓ Read emails
✓ Send emails
✓ Manage labels
✓ Search mailbox
✓ Access calendar (if selected)

3. **Configure Settings**
   - Set email monitoring preferences
   - Choose which folders to access
   - Configure notification settings

4. **Test Connection**
   ```text Gmail Test
# Test commands you can try:
   - "Check my recent emails"
   - "Send email to [contact] about [topic]"
   - "Find emails from [sender] about [subject]"

Google Drive Integration

Connect Drive
- Find “Google Drive” in integrations
- Authorize file access permissions
- Select folders to include/exclude

Set Permissions

Drive Permissions

✓ Read files and folders
✓ Create new documents
✓ Edit existing files
✓ Share files with others
✓ Manage folder structure

3. **Configure Sync**
   - Choose real-time vs scheduled sync
   - Set file type restrictions
   - Configure sharing permissions

### Slack Integration

#### Basic Setup
1. **Install App**
   - Search for "Slack" in integrations
   - Click **"Add to Slack"**
   - Select your Slack workspace

2. **Grant Permissions**
   ```text Slack Permissions
✓ Read channel messages
   ✓ Post messages
   ✓ Manage channels
   ✓ Access user information
   ✓ Upload files

Configure Channels
- Select which channels to monitor
- Set up notification preferences
- Configure bot mention settings

Advanced Configuration

Slack Configuration

{
  "channels": {
    "monitor": ["#general", "#support", "#alerts"],
    "post_to": ["#bot-updates", "#notifications"],
    "exclude": ["#private", "#hr"]
  },
  "permissions": {
    "read_messages": true,
    "post_messages": true,
    "manage_channels": false,
    "admin_actions": false
  },
  "notifications": {
    "mentions": true,
    "keywords": ["urgent", "help", "mixus"],
    "dm_notifications": true
  }
}

Salesforce Integration

CRM Setup

Connect Salesforce
- Find Salesforce in integrations
- Use your Salesforce admin credentials
- Configure object access permissions

Set Object Permissions

Salesforce Objects

✓ Leads
✓ Contacts
✓ Accounts
✓ Opportunities
✓ Cases
✓ Custom Objects (as needed)

3. **Configure Field Access**
   - Choose which fields to read/write
   - Set up field mapping for automation
   - Configure validation rules

4. **Test Operations**
   ```text Salesforce Test Commands
# Test with these commands:
   - "Show me recent leads"
   - "Create contact for [name] at [company]"
   - "Update opportunity [name] to closed won"
   - "Find all accounts in [region]"

Advanced Setup Options

Enterprise Configurations

Single Sign-On (SSO)

For enterprise customers with SSO requirements:

SSO Configuration

{
  "sso_provider": "okta",
  "domain": "company.okta.com",
  "auto_provision": true,
  "group_mapping": {
    "admin": "mixus-admins",
    "user": "mixus-users",
    "integration-manager": "mixus-integrations"
  },
  "session_timeout": 8
}

Custom API Endpoints

Connect to internal or custom APIs:

Custom API Setup

{
  "name": "Internal CRM",
  "base_url": "https://api.company.com/v1",
  "authentication": {
    "type": "bearer_token",
    "token": "your-api-token"
  },
  "endpoints": {
    "customers": "/customers",
    "orders": "/orders",
    "products": "/products"
  },
  "rate_limits": {
    "requests_per_minute": 100,
    "burst_limit": 200
  }
}

Webhook Configurations

Set up webhooks for real-time updates:

Webhook Setup

{
  "webhook_url": "https://api.mixus.ai/webhooks/your-endpoint",
  "events": ["new_lead", "status_change", "form_submission"],
  "authentication": {
    "type": "signature",
    "secret": "your-webhook-secret"
  },
  "retry_policy": {
    "max_attempts": 3,
    "backoff": "exponential"
  }
}

Best Practices

Security Considerations

Principle of Least Privilege
- Grant only necessary permissions
- Regularly review and audit access
- Use separate accounts for integrations when possible
Credential Management
- Use OAuth over API keys when available
- Rotate credentials regularly
- Monitor for unauthorized access
Data Protection
- Understand what data is being accessed
- Configure appropriate data retention policies
- Ensure compliance with privacy regulations

Performance Optimization

Rate Limit Management
- Understand each service’s rate limits
- Implement backoff strategies
- Use batch operations when available
Efficient Data Sync
- Configure incremental sync where possible
- Filter data at the source
- Use webhooks for real-time updates
Error Handling
- Implement retry logic for transient failures
- Set up monitoring and alerting
- Plan for service outages

Integration Maintenance

Regular Health Checks
Health Check Commands

Test integration status

/test-integration [service-name]

Check authentication status

/integration-status

Refresh connection

/refresh-auth [service-name]

2. **Monitor Usage**
   - Track API usage and costs
   - Monitor performance metrics
   - Review error logs regularly

3. **Update Management**
   - Stay informed about API changes
   - Test integrations after service updates
   - Plan for deprecations and migrations

## Troubleshooting

### Common Issues

#### Authentication Failures

**Problem**: OAuth flow fails or tokens expire
**Solutions**:
- Clear browser cache and cookies
- Check if service account has necessary permissions
- Verify redirect URLs are correctly configured
- Try re-authenticating from scratch

**Problem**: API key authentication fails
**Solutions**:
- Verify API key is correctly copied
- Check if API key has expired
- Ensure API key has necessary scopes
- Test API key directly with service's API

#### Permission Errors

**Problem**: Integration can't access required data
**Solutions**:
- Review and expand integration permissions
- Check service-specific role assignments
- Verify organization admin has granted access
- Contact service administrator if needed

#### Rate Limiting Issues

**Problem**: Integration hits rate limits frequently
**Solutions**:
- Reduce frequency of automated actions
- Implement intelligent batching
- Upgrade service plan if available
- Use webhooks instead of polling

#### Data Sync Problems

**Problem**: Data isn't syncing correctly
**Solutions**:
- Check service status pages for outages
- Verify data formats and field mappings
- Review integration logs for errors
- Test with manual sync operations

### Getting Help

If you encounter persistent issues:

1. **Check Integration Status**
   - Review the integration health dashboard
   - Look for service-specific status updates
   - Check our [status page](https://status.mixus.ai)

2. **Review Documentation**
   - Check service-specific setup guides
   - Review [troubleshooting guide](/support/troubleshooting)
   - Consult service provider documentation

3. **Contact Support**
   - Email [support@mixus.com](mailto:support@mixus.com)
   - Include integration name and error details
   - Provide screenshots of error messages
   - Mention your mixus organization ID

## Integration Limits

### Account Limits
- **Free Plan**: Up to 3 integrations
- **Pro Plan**: Up to 15 integrations
- **Team Plan**: Up to 50 integrations
- **Enterprise Plan**: Unlimited integrations

### Usage Limits
- **API Calls**: Varies by integration and plan
- **Data Transfer**: Subject to service provider limits
- **Webhook Events**: Based on your plan tier
- **Storage**: For cached integration data

### Service-Specific Limits
Different services have their own limitations:
- **Google**: Daily API quotas and rate limits
- **Salesforce**: API call limits based on edition
- **Slack**: Message rate limits and app limits
- **Microsoft**: Throttling and usage policies

## Related Features

- [AI Agents](/agents/overview) - Use integrations in automated workflows
- [Chat Tools](/ai-tools/overview) - Access integrations directly in conversations
- [Team Management](/multiplayer/overview) - Share integrations across your team
- [Security Settings](/security/overview) - Manage integration security

## What's Next?

Ready to connect your first integration? Here are your next steps:

1. **[Browse available integrations](/integrations/available)** to see what's possible
2. **[Set up your first agent](/agents/creating)** that uses integrations
3. **[Explore automation examples](/agents/examples)** for inspiration
4. **[Learn about team collaboration](/multiplayer/overview)** with shared integrations

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*Need help with a specific integration? Contact our [integrations team](mailto:support@mixus.com) or check our [integration-specific guides](/integrations/available).*

​Overview

​How it works

Integration setup flow

​Key features

​Extensive Integration Library

​Secure Authentication

​Flexible Configuration

​Getting started

​Prerequisites

​Accessing integrations

Integration dashboard

​Setting Up Common Integrations

​Google Workspace

​Gmail Integration

​Google Drive Integration

​Advanced Configuration

​Salesforce Integration

​CRM Setup

​Advanced Setup Options

​Enterprise Configurations

​Single Sign-On (SSO)

​Custom API Endpoints

​Webhook Configurations

​Best Practices

​Security Considerations

​Performance Optimization

​Integration Maintenance

​Test integration status

​Check authentication status

​Refresh connection