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mixus integrates seamlessly with hundreds of popular tools and platforms. Whether you’re building internal workflows or customer-facing applications, our integrations help you connect mixus to your existing tech stack.

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Communication & Meetings

Instant SetupMost communication platform integrations can be set up in under 5 minutes with our guided setup flow.
  • Meeting AI - Intelligent meeting assistant for Zoom, Google Meet, and Teams
  • Slack - Add AI assistants to your Slack workspace
  • Discord - Create intelligent Discord bots
  • Microsoft Teams - Integrate with Teams channels and conversations
  • Telegram - Build Telegram bots with natural language processing

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CRM & Support

  • Salesforce - Enhance your CRM with AI-powered insights
  • HubSpot - Automate lead qualification and customer support
  • Zendesk - Provide intelligent ticket routing and responses
  • Intercom - Create smarter customer support workflows

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Developer Tools

  • GitHub - Automate code reviews and issue management
  • Jira - Intelligent project management and task automation
  • GitLab - CI/CD integration with AI-powered analysis
  • Notion - Smart documentation and knowledge management

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Integration Types

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1. Webhooks

Receive real-time notifications when events occur in mixus:
Webhook Event Example
{
  "event": "conversation.completed",
  "data": {
    "conversation_id": "conv_abc123",
    "user_id": "user_xyz789",
    "timestamp": "2024-01-18T10:30:00Z",
    "summary": "User inquiry about API pricing",
    "resolution": "Provided pricing information and documentation links"
  }
}
Learn more about webhooks →

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2. API Integrations

Use our platform API to integrate mixus into any application:
Custom Integration Example
import mixus
import your_crm_system

client = mixus.Client(api_key="your-api-key")

def process_customer_inquiry(inquiry):
    # Get AI response
    response = client.chat.completions.create(
        model="mixus-support",
        messages=[
            {"role": "system", "content": "You are a helpful customer support agent."},
            {"role": "user", "content": inquiry.message}
        ]
    )
    
    # Update CRM with AI response
    your_crm_system.update_ticket(
        ticket_id=inquiry.ticket_id,
        response=response.choices[0].message.content,
        status="ai_responded"
    )

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3. Zapier Integration

Connect mixus to 5,000+ apps through Zapier:
  1. Search for “mixus” in Zapier
  2. Choose your trigger app (e.g., “New email in Gmail”)
  3. Select mixus action (e.g., “Generate AI response”)
  4. Configure your workflow
Common Zapier workflows:
  • Email → AI Response → CRM: Automatically respond to support emails
  • Form Submission → AI Analysis → Slack: Analyze form data and notify teams
  • Calendar Event → AI Summary → Database: Summarize meeting notes automatically

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Setting Up Integrations

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Step 1: Choose Your Integration Method

Perfect for real-time notifications and event-driven workflows. Use when:
  • You need immediate notifications
  • Building event-driven applications
  • Integrating with existing webhook infrastructure
Setup time: 10-15 minutes Full control over the integration with our platform API. Use when:
  • Building custom applications
  • Need complex data processing
  • Requiring specific workflow logic
Setup time: 30-60 minutes No-code solution for connecting mixus to other apps. Use when:
  • Non-technical team setup
  • Quick prototyping
  • Standard workflow patterns
Setup time: 5-10 minutes

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Step 2: Configure Authentication

All integrations require proper authentication:
API Key Setup
# Set your API key as an environment variable
export MIXUS_API_KEY="your-api-key-here"

# Or include in your application config
MIXUS_API_KEY=your-api-key-here

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Step 3: Test Your Integration

Always test your integration before going live:
TestingUse our sandbox environment for testing to avoid affecting production data.
Test Webhook
curl -X POST https://your-app.com/webhook \
  -H "Content-Type: application/json" \
  -d '{
    "event": "test.webhook",
    "data": {
      "message": "This is a test webhook from mixus"
    }
  }'

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Best Practices

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Security

  1. Validate webhook signatures - Always verify webhook authenticity
  2. Use HTTPS - Encrypt all communications
  3. Rotate API keys - Regularly update your API keys
  4. Monitor usage - Track API calls and webhook deliveries

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Performance

  1. Implement retries - Handle temporary failures gracefully
  2. Use pagination - Don’t fetch large datasets at once
  3. Cache responses - Store frequently accessed data locally
  4. Monitor rate limits - Stay within API quotas

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Reliability

  1. Handle errors gracefully - Plan for API downtime
  2. Log everything - Keep detailed logs for debugging
  3. Set up alerts - Monitor integration health
  4. Have a fallback plan - Prepare for service interruptions

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Enterprise Integrations

For enterprise customers, we offer:
  • Custom API endpoints - Tailored to your specific needs
  • Dedicated support - Priority technical assistance
  • SLA - Formal service levels available for enterprise
  • Security - Controls aligned with SOC 2 and ISO 27001; certifications in progress
Enterprise SupportContact our enterprise team at support@mixus.com to discuss custom integration requirements.

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Troubleshooting

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Common Issues

Integration not receiving webhooks:
  1. Check your webhook URL is accessible
  2. Verify SSL certificate is valid
  3. Ensure your server returns 200 status
  4. Check webhook signature validation
API rate limiting:
  1. Implement exponential backoff
  2. Cache frequently accessed data
  3. Consider upgrading your plan
  4. Optimize your API calls
Authentication errors:
  1. Verify API key is correct
  2. Check key hasn’t expired
  3. Ensure proper headers are set
  4. Confirm key has required permissions

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Getting Help

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What’s Next?

Ready to start integrating? Here are some popular starting points:
  1. Set up webhooks - Get real-time notifications
  2. Explore integrations - Connect with your tools
  3. Browse examples - See integration patterns in action
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