Storage Overview
mixus provides different storage allocations based on your subscription plan, covering:- File storage: Uploaded documents, images, and media
- Memory system: AI-accessible knowledge base entries
- Conversation history: Chat and interaction data
- Knowledge bases: Structured information repositories
Storage Quotas by Plan
Free Plan Storage
Total Allocation: 100MBCopy
Ask AI
File Storage: 100MB
├── Documents: 50MB
├── Images: 30MB
├── Code files: 15MB
└── Other files: 5MB
Memory System: 50 entries
├── Entry size: 500 characters max
├── Search index: 5MB
└── Metadata: 1MB
Conversation History: 30 days
├── Active chats: 10 max
├── Messages: 1,000 total
└── Archived chats: 5 max
```text
### Pro Plan Storage
**Total Allocation: 10GB**
```text
File Storage: 10GB
├── Documents: 5GB
├── Images: 3GB
├── Code files: 1.5GB
└── Other files: 0.5GB
Memory System: 1,000 entries
├── Entry size: 2,000 characters max
├── Search index: 100MB
└── Metadata: 20MB
Conversation History: 1 year
├── Active chats: 100 max
├── Messages: 100,000 total
└── Archived chats: 500 max
```text
### Team Plan Storage
**Total Allocation: 100GB**
```text
File Storage: 100GB
├── Shared workspace: 80GB
├── Individual users: 20GB
├── Department folders: Unlimited
└── Project storage: Unlimited
Memory System: 10,000 entries
├── Shared memories: 8,000 entries
├── Personal memories: 2,000 per user
├── Entry size: 5,000 characters max
└── Search index: 1GB
Conversation History: 2 years
├── Team chats: Unlimited
├── Private chats: Unlimited
└── Archived content: Unlimited
```text
### Enterprise Storage
**Custom Allocation**
```text
File Storage: Custom (typically 1TB+)
├── Dedicated storage pools
├── Custom retention policies
├── Compliance archiving
└── Backup & disaster recovery
Memory System: Unlimited
├── Advanced search capabilities
├── Custom organization schemes
├── API access to memories
└── Bulk import/export
Data Retention: Custom
├── Configurable retention periods
├── Legal hold capabilities
├── Audit trail maintenance
└── Compliance reporting
```text
## File Storage Management
### Supported File Types
**Documents:**
```text
Text Files:
├── PDF: Up to 25MB per file
├── Word (.docx): Up to 20MB per file
├── PowerPoint (.pptx): Up to 30MB per file
├── Excel (.xlsx): Up to 15MB per file
├── Plain text (.txt): Up to 5MB per file
└── Markdown (.md): Up to 2MB per file
Formats Supported:
├── OCR extraction: Automatic for PDFs and images
├── Text analysis: Full content indexing
├── Metadata extraction: Author, dates, properties
└── Version tracking: Multiple versions supported
```text
**Images:**
```text
Image Files:
├── JPEG/JPG: Up to 10MB per file
├── PNG: Up to 8MB per file
├── WebP: Up to 6MB per file
├── GIF: Up to 5MB per file
└── SVG: Up to 2MB per file
Processing Features:
├── Automatic compression: Lossless optimization
├── Format conversion: WebP for web delivery
├── Thumbnail generation: Multiple sizes
└── OCR text extraction: Automatic for text images
```text
**Code Files:**
```text
Programming Languages:
├── JavaScript/TypeScript: Up to 5MB per file
├── Python: Up to 5MB per file
├── Java: Up to 5MB per file
├── C/C++: Up to 5MB per file
├── JSON/YAML: Up to 2MB per file
└── Configuration files: Up to 1MB per file
Analysis Features:
├── Syntax highlighting: Automatic detection
├── Code structure analysis: Functions, classes
├── Dependency mapping: Import relationships
└── Security scanning: Basic vulnerability detection
```text
### File Organization
**Folder Structure:**
```text
Your Storage/
├── Documents/
│ ├── Projects/
│ ├── Research/
│ └── Templates/
├── Images/
│ ├── Screenshots/
│ ├── Diagrams/
│ └── Photos/
├── Code/
│ ├── Projects/
│ ├── Snippets/
│ └── Libraries/
└── Shared/ (Team plans only)
├── Team Resources/
├── Department Files/
└── Collaborative Docs/
```text
**File Metadata:**
- Upload timestamp
- File size and type
- Last accessed date
- Usage count across chats
- Tags and descriptions
- Share permissions (Team plans)
### Storage Analytics
**Usage Dashboard:**
```text
📊 Storage Overview:
├── Used: 2.3GB / 10GB (23%)
├── Files: 1,247 total
├── Largest file: report.pdf (45MB)
└── Oldest file: notes.txt (6 months ago)
📈 Usage by Type:
├── Documents: 1.2GB (52%)
├── Images: 800MB (35%)
├── Code: 250MB (11%)
└── Other: 50MB (2%)
📅 Upload Activity:
├── This week: 15 files (120MB)
├── This month: 67 files (450MB)
└── This year: 892 files (2.1GB)
```text
## Memory System Storage
### Memory Entry Limits
**Entry Structure:**
```text
Memory Entry:
├── Title: 100 characters max
├── Content: Variable by plan
├── Tags: 10 tags max, 20 chars each
├── Metadata: Auto-generated
└── Associations: Links to related entries
Content Limits by Plan:
├── Free: 500 characters
├── Pro: 2,000 characters
├── Team: 5,000 characters
└── Enterprise: 10,000 characters
```text
### Memory Organization
**Memory Categories:**
```text
Personal Memories:
├── Facts: Key information and data
├── Preferences: User settings and choices
├── History: Important conversation context
└── References: Links and citations
Shared Memories (Team plans):
├── Company Knowledge: Policies, procedures
├── Project Information: Status, requirements
├── Team Preferences: Shared settings
└── Resource Libraries: Shared references
```text
### Memory Analytics
**Usage Tracking:**
```text
🧠 Memory System Status:
├── Total Entries: 247 / 1,000 (25%)
├── Storage Used: 15MB / 100MB (15%)
├── Search Queries: 156 this month
└── Most Accessed: "Project Requirements" (45 times)
📊 Memory Distribution:
├── Personal: 180 entries (73%)
├── Shared: 67 entries (27%)
├── Auto-generated: 89 entries (36%)
└── Manual entries: 158 entries (64%)
```text
## Data Retention Policies
### Automatic Cleanup
**File Retention:**
```text
Unused Files (Free Plan):
├── 30 days: Warning notifications
├── 45 days: Archive to compressed storage
├── 60 days: Delete permanently
└── Exception: Files referenced in active chats
Unused Files (Pro/Team Plans):
├── 6 months: Archive notification
├── 12 months: Archive to compressed storage
├── 24 months: Delete permanently
└── Exception: Manually marked as "Keep"
```text
**Conversation Retention:**
```text
Chat History:
├── Free: 30 days active, 90 days archived
├── Pro: 1 year active, 2 years archived
├── Team: 2 years active, 5 years archived
└── Enterprise: Custom retention periods
Automatic Archival:
├── Inactive chats: 30 days of no activity
├── Archived chats: Read-only access
├── Search capability: Maintained in archive
└── Export options: Available before deletion
```text
### Manual Data Management
**User Controls:**
```text
File Management:
├── Mark as "Keep Forever"
├── Set custom retention dates
├── Bulk delete operations
├── Export data before deletion
└── Restore from recent deletions (7 days)
Memory Management:
├── Pin important memories
├── Set expiration dates
├── Bulk edit and organization
├── Export memory collections
└── Import from external sources
```text
## Storage Optimization
### Automatic Optimization
**File Compression:**
```text
Image Optimization:
├── Lossless compression: Automatic
├── Format conversion: JPEG → WebP when beneficial
├── Progressive loading: For large images
└── Thumbnail generation: Multiple sizes cached
Document Optimization:
├── PDF compression: Reduces file size by ~30%
├── Redundant content removal: Duplicate detection
├── Metadata cleanup: Removes unnecessary data
└── Version deduplication: Stores only differences
```text
**Storage Intelligence:**
```text
Smart Suggestions:
├── Identify duplicate files
├── Suggest files for archival
├── Recommend memory consolidation
└── Highlight unused uploads
Automatic Actions:
├── Compress uploaded images
├── Remove temporary files
├── Clean up failed uploads
└── Optimize database indexes
```text
### User Optimization Tips
**Best Practices:**
```text
File Management:
├── Upload only necessary files
├── Use appropriate file formats
├── Regularly review and clean up
├── Organize with clear folder structure
└── Compress large files before upload
Memory Efficiency:
├── Consolidate related memories
├── Use concise, clear descriptions
├── Remove outdated information
├── Use tags for better organization
└── Regular review and cleanup
```text
## Storage Security
### Data Protection
**Encryption:**
```text
At Rest:
├── AES-256 encryption for all files
├── Separate encryption keys per user
├── Regular key rotation
└── Compliance with security standards
In Transit:
├── TLS 1.3 for all transfers
├── Certificate pinning
├── End-to-end encryption for sensitive files
└── Secure upload/download protocols
```text
**Access Controls:**
```text
File Permissions:
├── Private: Only you can access
├── Shared: Team members with permission
├── Read-only: View but cannot modify
└── Temporary links: Time-limited access
Audit Logging:
├── File access tracking
├── Download history
├── Share permission changes
└── Deletion audit trail
```text
### Backup and Recovery
**Data Redundancy:**
```text
Backup Strategy:
├── Real-time replication: 3 geographic regions
├── Point-in-time recovery: 30-day history
├── Disaster recovery: 99.9% availability SLA
└── Data integrity checks: Automated verification
Recovery Options:
├── File restoration: Up to 7 days for deleted files
├── Version recovery: Access previous file versions
├── Account recovery: Complete data restoration
└── Export tools: Full data download capability
```text
## Monitoring and Alerts
### Storage Alerts
**Automatic Notifications:**
```text
Warning Levels:
├── 75% storage used: Email notification
├── 90% storage used: In-app warning
├── 95% storage used: Upload blocking warning
└── 100% storage used: Upload disabled
File-Specific Alerts:
├── Large file uploads: Size warnings
├── Duplicate files: Notification with options
├── Format conversion: Optimization suggestions
└── Retention expiry: 7-day deletion warnings
```text
### Usage Reports
**Monthly Reports:**
```text
Storage Summary:
├── Total usage by category
├── Upload/deletion activity
├── Most accessed files
├── Storage growth trends
└── Optimization recommendations
Team Reports (Team plans):
├── Per-user storage breakdown
├── Shared resource usage
├── Department allocation
├── Compliance status
└── Cost analysis
```text
## Storage Migration and Export
### Data Export
**Export Options:**
```text
File Export:
├── Individual files: Direct download
├── Bulk export: ZIP archives
├── Folder export: Maintain structure
└── Metadata export: JSON format
Memory Export:
├── Individual memories: JSON/text
├── Memory collections: Structured export
├── Search results: Filtered exports
└── Full memory dump: Complete backup
```text
**Migration Tools:**
```text
Plan Upgrades:
├── Automatic storage expansion
├── Data migration: Transparent process
├── No downtime: Seamless transition
└── Verification: Data integrity checks
External Migration:
├── Import from cloud storage
├── Bulk upload tools
├── API-based migration
└── Professional services available
```text
## Troubleshooting Storage Issues
### Common Problems
**1. Storage Quota Exceeded**
```text
Symptoms: Upload failures, warning messages
Solutions:
├── Review and delete unused files
├── Archive old conversation history
├── Compress large files
└── Consider plan upgrade
```text
**2. File Upload Failures**
```text
Symptoms: Timeout errors, partial uploads
Solutions:
├── Check file size against limits
├── Verify internet connection stability
├── Try uploading smaller files
└── Contact support for large files
```text
**3. Missing Files**
```text
Symptoms: Files not found, access errors
Solutions:
├── Check retention policy dates
├── Review sharing permissions
├── Look in archived content
└── Check team workspace access
```text
### Support Resources
**Self-Service Tools:**
- Storage dashboard and analytics
- File management interface
- Automated cleanup tools
- Export and backup utilities
**Support Channels:**
- Email: support@mixus.com
- Live chat: Available during business hours
- Knowledge base: Comprehensive guides
- Video tutorials: Step-by-step walkthroughs
## Next Steps
- [Learn about model limits](/limits/models)
- [Understand rate limits](/limits/rate-limits)
- [Manage your files](/files-memory/files)
## Related Resources
- [Files & Memory Overview](/files-memory/overview)
- [Account Management](/account/overview)
- [Team Management](/organization/overview)