Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.mixus.ai/llms.txt

Use this file to discover all available pages before exploring further.

Complete guide to storage quotas, file management, and data retention policies in mixus.

Storage Overview

mixus provides different storage allocations based on your subscription plan, covering:
  • File storage: Uploaded documents, images, and media
  • Memory system: AI-accessible knowledge base entries
  • Conversation history: Chat and interaction data
  • Knowledge bases: Structured information repositories

Storage Quotas by Plan

Free Plan Storage

Total Allocation: 100MB
File Storage: 100MB
├── Documents: 50MB
├── Images: 30MB
├── Code files: 15MB
└── Other files: 5MB

Memory System: 50 entries
├── Entry size: 500 characters max
├── Search index: 5MB
└── Metadata: 1MB

Conversation History: 30 days
├── Active chats: 10 max
├── Messages: 1,000 total
└── Archived chats: 5 max
```text

### Pro Plan Storage
**Total Allocation: 10GB**

```text
File Storage: 10GB
├── Documents: 5GB
├── Images: 3GB
├── Code files: 1.5GB
└── Other files: 0.5GB

Memory System: 1,000 entries
├── Entry size: 2,000 characters max
├── Search index: 100MB
└── Metadata: 20MB

Conversation History: 1 year
├── Active chats: 100 max
├── Messages: 100,000 total
└── Archived chats: 500 max
```text

### Team Plan Storage
**Total Allocation: 100GB**

```text
File Storage: 100GB
├── Shared workspace: 80GB
├── Individual users: 20GB
├── Department folders: Unlimited
└── Project storage: Unlimited

Memory System: 10,000 entries
├── Shared memories: 8,000 entries
├── Personal memories: 2,000 per user
├── Entry size: 5,000 characters max
└── Search index: 1GB

Conversation History: 2 years
├── Team chats: Unlimited
├── Private chats: Unlimited
└── Archived content: Unlimited
```text

### Enterprise Storage
**Custom Allocation**

```text
File Storage: Custom (typically 1TB+)
├── Dedicated storage pools
├── Custom retention policies
├── Compliance archiving
└── Backup & disaster recovery

Memory System: Unlimited
├── Advanced search capabilities
├── Custom organization schemes
├── API access to memories
└── Bulk import/export

Data Retention: Custom
├── Configurable retention periods
├── Legal hold capabilities
├── Audit trail maintenance
└── Compliance reporting
```text

## File Storage Management

### Supported File Types

**Documents:**
```text
Text Files:
├── PDF: Up to 25MB per file
├── Word (.docx): Up to 20MB per file
├── PowerPoint (.pptx): Up to 30MB per file
├── Excel (.xlsx): Up to 15MB per file
├── Plain text (.txt): Up to 5MB per file
└── Markdown (.md): Up to 2MB per file

Formats Supported:
├── OCR extraction: Automatic for PDFs and images
├── Text analysis: Full content indexing
├── Metadata extraction: Author, dates, properties
└── Version tracking: Multiple versions supported
```text

**Images:**
```text
Image Files:
├── JPEG/JPG: Up to 10MB per file
├── PNG: Up to 8MB per file
├── WebP: Up to 6MB per file
├── GIF: Up to 5MB per file
└── SVG: Up to 2MB per file

Processing Features:
├── Automatic compression: Lossless optimization
├── Format conversion: WebP for web delivery
├── Thumbnail generation: Multiple sizes
└── OCR text extraction: Automatic for text images
```text

**Code Files:**
```text
Programming Languages:
├── JavaScript/TypeScript: Up to 5MB per file
├── Python: Up to 5MB per file
├── Java: Up to 5MB per file
├── C/C++: Up to 5MB per file
├── JSON/YAML: Up to 2MB per file
└── Configuration files: Up to 1MB per file

Analysis Features:
├── Syntax highlighting: Automatic detection
├── Code structure analysis: Functions, classes
├── Dependency mapping: Import relationships
└── Security scanning: Basic vulnerability detection
```text

### File Organization

**Folder Structure:**
```text
Your Storage/
├── Documents/
│   ├── Projects/
│   ├── Research/
│   └── Templates/
├── Images/
│   ├── Screenshots/
│   ├── Diagrams/
│   └── Photos/
├── Code/
│   ├── Projects/
│   ├── Snippets/
│   └── Libraries/
└── Shared/ (Team plans only)
    ├── Team Resources/
    ├── Department Files/
    └── Collaborative Docs/
```text

**File Metadata:**
- Upload timestamp
- File size and type
- Last accessed date
- Usage count across chats
- Tags and descriptions
- Share permissions (Team plans)

### Storage Analytics

**Usage Dashboard:**
```text
📊 Storage Overview:
├── Used: 2.3GB / 10GB (23%)
├── Files: 1,247 total
├── Largest file: report.pdf (45MB)
└── Oldest file: notes.txt (6 months ago)

📈 Usage by Type:
├── Documents: 1.2GB (52%)
├── Images: 800MB (35%)
├── Code: 250MB (11%)
└── Other: 50MB (2%)

📅 Upload Activity:
├── This week: 15 files (120MB)
├── This month: 67 files (450MB)
└── This year: 892 files (2.1GB)
```text

## Memory System Storage

### Memory Entry Limits

**Entry Structure:**
```text
Memory Entry:
├── Title: 100 characters max
├── Content: Variable by plan
├── Tags: 10 tags max, 20 chars each
├── Metadata: Auto-generated
└── Associations: Links to related entries

Content Limits by Plan:
├── Free: 500 characters
├── Pro: 2,000 characters
├── Team: 5,000 characters
└── Enterprise: 10,000 characters
```text

### Memory Organization

**Memory Categories:**
```text
Personal Memories:
├── Facts: Key information and data
├── Preferences: User settings and choices
├── History: Important conversation context
└── References: Links and citations

Shared Memories (Team plans):
├── Company Knowledge: Policies, procedures
├── Project Information: Status, requirements
├── Team Preferences: Shared settings
└── Resource Libraries: Shared references
```text

### Memory Analytics

**Usage Tracking:**
```text
🧠 Memory System Status:
├── Total Entries: 247 / 1,000 (25%)
├── Storage Used: 15MB / 100MB (15%)
├── Search Queries: 156 this month
└── Most Accessed: "Project Requirements" (45 times)

📊 Memory Distribution:
├── Personal: 180 entries (73%)
├── Shared: 67 entries (27%)
├── Auto-generated: 89 entries (36%)
└── Manual entries: 158 entries (64%)
```text

## Data Retention Policies

### Automatic Cleanup

**File Retention:**
```text
Unused Files (Free Plan):
├── 30 days: Warning notifications
├── 45 days: Archive to compressed storage
├── 60 days: Delete permanently
└── Exception: Files referenced in active chats

Unused Files (Pro/Team Plans):
├── 6 months: Archive notification
├── 12 months: Archive to compressed storage
├── 24 months: Delete permanently
└── Exception: Manually marked as "Keep"
```text

**Conversation Retention:**
```text
Chat History:
├── Free: 30 days active, 90 days archived
├── Pro: 1 year active, 2 years archived
├── Team: 2 years active, 5 years archived
└── Enterprise: Custom retention periods

Automatic Archival:
├── Inactive chats: 30 days of no activity
├── Archived chats: Read-only access
├── Search capability: Maintained in archive
└── Export options: Available before deletion
```text

### Manual Data Management

**User Controls:**
```text
File Management:
├── Mark as "Keep Forever"
├── Set custom retention dates
├── Bulk delete operations
├── Export data before deletion
└── Restore from recent deletions (7 days)

Memory Management:
├── Pin important memories
├── Set expiration dates
├── Bulk edit and organization
├── Export memory collections
└── Import from external sources
```text

## Storage Optimization

### Automatic Optimization

**File Compression:**
```text
Image Optimization:
├── Lossless compression: Automatic
├── Format conversion: JPEG → WebP when beneficial
├── Progressive loading: For large images
└── Thumbnail generation: Multiple sizes cached

Document Optimization:
├── PDF compression: Reduces file size by ~30%
├── Redundant content removal: Duplicate detection
├── Metadata cleanup: Removes unnecessary data
└── Version deduplication: Stores only differences
```text

**Storage Intelligence:**
```text
Smart Suggestions:
├── Identify duplicate files
├── Suggest files for archival
├── Recommend memory consolidation
└── Highlight unused uploads

Automatic Actions:
├── Compress uploaded images
├── Remove temporary files
├── Clean up failed uploads
└── Optimize database indexes
```text

### User Optimization Tips

**Best Practices:**
```text
File Management:
├── Upload only necessary files
├── Use appropriate file formats
├── Regularly review and clean up
├── Organize with clear folder structure
└── Compress large files before upload

Memory Efficiency:
├── Consolidate related memories
├── Use concise, clear descriptions
├── Remove outdated information
├── Use tags for better organization
└── Regular review and cleanup
```text

## Storage Security

### Data Protection

**Encryption:**
```text
At Rest:
├── AES-256 encryption for all files
├── Separate encryption keys per user
├── Regular key rotation
└── Compliance with security standards

In Transit:
├── TLS 1.3 for all transfers
├── Certificate pinning
├── End-to-end encryption for sensitive files
└── Secure upload/download protocols
```text

**Access Controls:**
```text
File Permissions:
├── Private: Only you can access
├── Shared: Team members with permission
├── Read-only: View but cannot modify
└── Temporary links: Time-limited access

Audit Logging:
├── File access tracking
├── Download history
├── Share permission changes
└── Deletion audit trail
```text

### Backup and Recovery

**Data Redundancy:**
```text
Backup Strategy:
├── Real-time replication: 3 geographic regions
├── Point-in-time recovery: 30-day history
├── Disaster recovery: 99.9% availability SLA
└── Data integrity checks: Automated verification

Recovery Options:
├── File restoration: Up to 7 days for deleted files
├── Version recovery: Access previous file versions
├── Account recovery: Complete data restoration
└── Export tools: Full data download capability
```text

## Monitoring and Alerts

### Storage Alerts

**Automatic Notifications:**
```text
Warning Levels:
├── 75% storage used: Email notification
├── 90% storage used: In-app warning
├── 95% storage used: Upload blocking warning
└── 100% storage used: Upload disabled

File-Specific Alerts:
├── Large file uploads: Size warnings
├── Duplicate files: Notification with options
├── Format conversion: Optimization suggestions
└── Retention expiry: 7-day deletion warnings
```text

### Usage Reports

**Monthly Reports:**
```text
Storage Summary:
├── Total usage by category
├── Upload/deletion activity
├── Most accessed files
├── Storage growth trends
└── Optimization recommendations

Team Reports (Team plans):
├── Per-user storage breakdown
├── Shared resource usage
├── Department allocation
├── Compliance status
└── Cost analysis
```text

## Storage Migration and Export

### Data Export

**Export Options:**
```text
File Export:
├── Individual files: Direct download
├── Bulk export: ZIP archives
├── Folder export: Maintain structure
└── Metadata export: JSON format

Memory Export:
├── Individual memories: JSON/text
├── Memory collections: Structured export
├── Search results: Filtered exports
└── Full memory dump: Complete backup
```text

**Migration Tools:**
```text
Plan Upgrades:
├── Automatic storage expansion
├── Data migration: Transparent process
├── No downtime: Seamless transition
└── Verification: Data integrity checks

External Migration:
├── Import from cloud storage
├── Bulk upload tools
├── API-based migration
└── Professional services available
```text

## Troubleshooting Storage Issues

### Common Problems

**1. Storage Quota Exceeded**
```text
Symptoms: Upload failures, warning messages
Solutions:
├── Review and delete unused files
├── Archive old conversation history
├── Compress large files
└── Consider plan upgrade
```text

**2. File Upload Failures**
```text
Symptoms: Timeout errors, partial uploads
Solutions:
├── Check file size against limits
├── Verify internet connection stability
├── Try uploading smaller files
└── Contact support for large files
```text

**3. Missing Files**
```text
Symptoms: Files not found, access errors
Solutions:
├── Check retention policy dates
├── Review sharing permissions
├── Look in archived content
└── Check team workspace access
```text

### Support Resources

**Self-Service Tools:**
- Storage dashboard and analytics
- File management interface
- Automated cleanup tools
- Export and backup utilities

**Support Channels:**
- Email: support@mixus.com
- Live chat: Available during business hours
- Knowledge base: Comprehensive guides
- Video tutorials: Step-by-step walkthroughs

## Next Steps

- [Learn about model limits](/limits/models)
- [Understand rate limits](/limits/rate-limits)
- [Manage your files](/files-memory/files)

## Related Resources

- [Files & Memory Overview](/files-memory/overview)
- [Account Management](/account/overview)
- [Team Management](/organization/overview)